How It Came Together
Tracking Gaps and Evidence Friction
E-commerce sellers often deal with tracking gaps, unsupported carrier codes, marketplace upload issues, and dispute evidence requirements. TrackCaptain needed a fast, searchable system to help sellers find verified carrier tracking records matched by destination, delivery window, weight, and service type.
Searchable Tracking Database
KubWorks built the platform infrastructure behind TrackCaptain: the searchable tracking database, filtering logic, credit-based claiming system, seller dashboard, payment flow, account controls, and fulfillment-style workflow for accessing claimed records. The system supports high-volume search across millions of records, prevents duplicate claims, manages credit balances, and preserves claimed-record history.
Live Marketplace Workflow
Launched as a seller-focused logistics workflow platform with 18M+ searchable carrier tracking records across 150+ destination countries, credit-based access, and marketplace-oriented filtering for eBay, Shopify, PayPal, and Stripe evidence use cases.